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Frequently Asked Questions

FAQ
What is your minimum order quantity (MOQ)?

Small-batch trials can start from around 50 pieces per style, depending on the style, fabric and workmanship; bulk quantities are agreed separately. Scale up only what sells — no stock piling on styles that haven't been proven.

How long do sampling and production take?

The first sample takes about 3–5 days; bulk production takes about 10–20 days, depending on style complexity and quantity. The bulk schedule is locked in once the sample is approved — during peak season we recommend booking your slot early.

What product categories do you make?

We focus on womenswear fashion: suits, trousers, dresses, skirts and tops in knits and wovens, plus abayas (Middle-Eastern robes). We also handle full seasonal ranges for brand clients.

Can I order sampling only, without bulk production?

Yes. Development and sampling can be commissioned separately from bulk production. Most clients start with a small trial order to test the market, then scale up.

Is the factory your own? What is your capacity?

Yes — our own factory, under Guangzhou Liuyu Garment Co., Ltd. We have a pattern-making and production team of 80+, insist on one pattern per production run, and control everything in-house from first pattern to final pressing.

Which markets do you serve? Do you have export experience?

We serve clients in China as well as Australia, Norway, Israel and the Middle East, and are familiar with export order communication and shipping requirements. We work in English and Chinese.

How do we start working together?

Send us a design sketch, mood board or reference garment to start the review. Hotline / WhatsApp / WeChat: +86 186 2017 0301; Email: [email protected]. Factory visits are welcome — please book one day ahead.

How are sampling fees charged? Can they be credited against a bulk order?

First samples are quoted individually by the complexity of the style — usually a few hundred yuan per style — and pattern-making begins once the quote is confirmed. When a bulk order is confirmed, the sampling fee can be credited against the invoice at an agreed percentage, stated on the quotation.

Who supplies the fabric? Can you source it for us?

Either way works: you can send us your specified fabric, or we can source it to your hand-feel, composition and budget (we have solid resources in Guangzhou and the surrounding fabric markets). Sourcing lists are transparent and open to review, and we are glad to send swatches for approval before the bulk fabric order is placed.

How do you guarantee lead times? What if there is a delay?

The bulk schedule is locked once the sample is approved, with fabric arrival, cutting, finishing and QC reported as they happen. If a delay is caused by the factory, we bear the agreed liability under the contract. Over more than a decade we have built our reputation on on-time delivery — book peak-season slots early.

What if the bulk production does not match the sample?

The signed pre-production sample (PP sample) is the standard: cutting begins only after the first piece is approved, and fabric, trims and workmanship all follow the approved sample. Before shipment you are welcome to inspect on site, or appoint a third-party inspection company.

What happens if defects are found after delivery?

Report them within 48 hours of shipment. Where the fault is confirmed as a workmanship issue on our side, we remake the pieces free of charge or compensate by the defective ratio, with the remedy written into the contract — after-sales is a contract, not a favour.

Will my designs be kept confidential? Can we sign an NDA?

We can sign an NDA. The samples, drawings and technical documents you provide are used only for producing your order — never copied for a third party, never disclosed, and never sold on.

What are your payment terms? Which currencies do you accept?

Domestic orders are settled by RMB bank transfer; export orders usually by T/T (30% deposit with the balance before shipment is a common rhythm, negotiable with the depth of the partnership). The quotation and contract govern in each case.

Do you handle customs clearance and shipping?

We support EXW, FOB and other Incoterms, and can arrange customs clearance and freight forwarding; clients in and around Guangzhou can deliver into our warehouse. Sea and air freight options can be discussed when you place the order.

Can you make our own hangtags, care labels and packaging?

Yes. Hangtags, care labels, woven labels, polybags and outer cartons can all be customised to your brand's VI at a low minimum. Simply supply the artwork when you order, and the cost is included in the quotation.

Hotline +86 186 2017 0301 WhatsApp +86 186 2017 0301
WeChat 186 2017 0301 Same number on WeChat
Add us, and note "Partnership"
[email protected]